From the Director’s Chair: Business as a Second, Third and Fourth Language

Posted by Sarah Nichols on 9/30/2016

This is the third post in a series in which I share experiences from decades as an Information Services Director, including my best tips, my worst mistakes, and lessons learned. Please read on for some thoughts about the importance of speaking the language of your senior management and of your organization as a whole.

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Topics: Library Management, Knowledge Management, Solo Librarianship

6 in 2016: Solving Today’s Major Challenges to ILS and KM Success

Posted by Phil Wensley on 9/28/2016

With our focus on understanding our clients’ needs and staying up to date on their implementations and successes, we at Lucidea enjoy a unique opportunity to learn about the major challenges special librarians and knowledge managers are facing. As well as underpinning our R&D efforts, this allows us to share current best practices and fruitful strategies with information professionals around the world.

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Topics: Library Management, Knowledge Management

Ensuring Advocacy, Engagement, Adoption –A Conversation with Euan Semple

Posted by Lucidea on 9/23/2016

Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert, author and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Euan shared his thoughts on what it takes to build advocacy, engagement and adoption of enterprise social networks, and why it’s important.

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Topics: Knowledge Management, Library Marketing

From the Director’s Chair: Follow the Leader

Posted by Sarah Nichols on 9/21/2016

This is the second post in a series in which I’ll share experiences from my decades as an Information Services Director. Many special librarians, researchers or knowledge managers get promoted through the ranks into senior management roles without the benefit of formal training in administrative and operational areas. That was the case with me, and in this series I’ll share my best tips, my worst mistakes, and lessons learned. Please read on for some thoughts about developing your most productive departmental strategy.

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Topics: Library Management, Knowledge Management, Solo Librarianship

SLA 2016 Hot Topic Session: Doing More with More – Whitepaper Available Now!

Posted by Lucidea on 9/16/2016

Special librarians achieve sustainability by understanding that evolving end user requirements demand new services, innovative solutions, information discovery on-the-go and the most effective channels for knowledge exchange—even (perhaps especially) in these days of diminishing resources.

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Topics: Library Management, Solo Librarianship, SLA 2016

Thought Leadership—A Conversation with Euan Semple

Posted by Lucidea on 9/13/2016

Earlier this year, we presented a "KM Conversation" with well-known enterprise social network expert, author and consultant Euan Semple. During our session "The New Knowledge Ecosystem: Content and Connection," Euan shared valuable insights on what it means—and what it takes—to be a thought leader in today’s networked business environment.

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Topics: Library Management, Knowledge Management

Do the Original 5 Laws of Library Science Hold Up in a Digital World?

Posted by Ron Aspe, CEO on 9/9/2016

A theory proposed by S.R. Ranganathan before the advent of the digital age detailed the five principles of operating a library system. Since its publication in 1931, a number of variants have been suggested—but rather than rewriting the principles, let’s examine how “The Original 5” still apply today.

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Topics: Library Management, Solo Librarianship

From the Director’s Chair:  The Best, the Worst, and Lessons Learned

Posted by Sarah Nichols on 9/7/2016

This is the first post in an occasional series in which I’ll share experiences from my decades as an Information Services Director. Many librarians, researchers or knowledge managers get promoted through the ranks into senior management roles without the benefit of formal training in administrative and operational areas—me included. That can make things …interesting! In this series I’ll share my best tips, my worst mistakes, and lessons learned. Please read on for the most illuminating interview question you can ask when you’re hiring.

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Topics: Management, Interview Tips

Ben Franklin and The False Economy

Posted by Lucidea on 9/1/2016

Originally Posted 1/12/2016

Benjamin Franklin, the founder of America’s first lending library, wrote: “The bitterness of poor quality remains long after the sweetness of low price is forgotten.” We think Mr. Franklin would likely agree that discount ILS platforms often don’t provide the long term quality (i.e. value) that financially savvy and strategic library leaders must require.

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Topics: Library Management, Knowledge Management, Information Management

Don’t Let HiPPOs Define Your KM Strategy

Posted by Ron Aspe, CEO on 8/30/2016

Originally Posted: 2/19/2016

A HiPPO is the “Highest Paid Person's Opinion.” Often HiPPOs are very wrong. Just ask BlackBerry and Nokia, two big name TELCOs with leaders who completely misread the smartphone market. Allowing the HiPPOs in your organization to have complete control of your KM strategy could result in similar consequences.

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Topics: Knowledge Management, HiPPOs, Leadership, Project Management

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