Self-promotion can be difficult, but sharing your library’s successes with senior management and your peers is critical. Remember the age-old question, “If a tree falls in the forest, and nobody is there to hear it, did it make a sound?” Communicating the value of your department’s content and services by publicizing your successes is something you must regularly do, so that the message is loud and clear.
During our conversations with clients, prospective clients and information management professionals across the globe, we observe that the same six challenges to library success and sustainability keep surfacing, no matter the organization size, sector or geography. In this blog post series, we’ll explore these challenges one by one.
In his upcoming book on proven practices for promoting KM initiatives within the corporate world, author and KM expert Stan Garfield shares the description and attributes of the knowledge ecosystem envisioned for a large multinational technology company. Every feature an ILS/KM software developer needs to build in order to create the perfect application is implied; everything you need to select the perfect application is embedded.
Generation Z is the cohort that follows Millennials; the starting birth date for this generation is the mid-90s. Their presence and influence in your workplace is going to grow, and they have very specific expectations with regard to information access and knowledge exchange. Get ready for them now.
I’m reading a wonderful book at the moment, called “The Little Paris Bookshop,” by Nina George. In it, one of the characters says, “The others all left with the riddle unsolved; none of them asked the right questions. Asking questions is an art.” In my experience, that is very true …and the ability to practice that art in support of a patron’s or user’s needs is a librarian’s secret weapon.
As the writer Horace Walpole observed of the Three Princes of Serendip, “they were always making discoveries, by accidents and sagacity, of things which they were not in quest of…” and these discoveries actually saved their lives. Users of your ILS/KM solution may find it to be a lifesaver—if it enables true discovery; that is, if it enables finding, not just searching.
In discussions with our archives clients, we often hear this: “I’m using a system that an old colleague built for me and it doesn’t work well. There’s no documentation, and the guy who built it is no longer with our organization.” Why is this a problem? Let us count the ways.
Many of our Argus clients are feeling inspired by the achievements of Thomas P. Campbell, director of The Metropolitan Museum of Art, who among many things, is an advocate for digitizing museum content and publishing online exhibits.
The Arizona State Archives collects and preserves permanent public records, historical manuscripts, photographs and other materials that contribute to the understanding of Arizona history. With six professionals overseeing their many collections of government materials, private manuscript collections, oral histories and photos, documenting everything and making it accessible is a huge challenge. With CuadraSTAR SKCA (STAR Knowledge Center for Archives), their collections are now more visible and available than ever before.