KM Pool Party or Just a Hot Mess? (Part 1 of 2)

Posted by Phil Green on 4/29/2016

The most common KM tool for sharing documents and other items with colleagues is the shared drive. But why is that, and is it really such a good idea?

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Topics: Knowledge Management, Information Management

No Longer the Only Game in Town

Posted by Ron Aspe, CEO on 4/22/2016

Business content providers such as Lexis, Westlaw, Factiva and ProQuest are about to face a new wave of competitors due to the increasing digitization of information resources. Just as Netflix, Amazon and Hulu disrupted the personal entertainment sector by enabling viewers to avoid purchasing “bundles” that include content they don’t want, competitors in the business content space will soon apply similar disruptive pressures on traditional business content providers.

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Topics: Library Management, Knowledge Management, Information Management, Content Management

Is Your Intranet Showing Its Age?

Posted by Ron Aspe, CEO on 4/15/2016

Many organizations spend a small fortune building their intranets. They’re often based on very detailed specifications and take a long time to implement – so successful rollouts and decent user adoption are causes for celebration. And then, the years roll by …until a once-innovative intranet really starts to show its age. You might be faced with this challenge – but do you know what to do about it?

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Topics: Library Management, Knowledge Management, Information Management, Intranets

What’s My Motivation?

Posted by Ron Aspe, CEO on 4/12/2016

Recently, one of our clients told us, “I feel Lucidea’s purpose is similar to ours.” But what, really, is our shared purpose? It’s to help people “Think Clearly.”

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Topics: Library Management, Knowledge Management, Information Management

Knowledge Management: End Users, Customers, or Clients. What’s the Difference?

Posted by Lucidea on 4/8/2016

We’ve been thinking a lot lately about the term “end user,” which is how most special librarians and knowledge management professionals refer to those who benefit from their services, content and products. We believe there are fundamental differences between “end users,” “customers” and “clients”—which if recognized, accommodated and leveraged, can significantly impact the library’s role and perception within an organization.

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Topics: Library Management, Knowledge Management, Information Management, Knowledge Management Systems

The (KM) Elephant in the Room

Posted by Ron Aspe, CEO on 4/6/2016

KM encompasses such a broad range of meanings that everyone has a different definition. It’s rather like an elephant - one person holding onto the trunk says knowledge management is about enhanced document retrieval software; another holding the tail claims it’s a searchable repository for technical support calls. And there’s a lot to cover in between!

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Topics: Library Management, Knowledge Management, Information Management

This changes everything!

Posted by Ron Aspe, CEO on 4/1/2016

Did the taxi industry not see Uber coming? Did GPS manufacturers not perceive the threat from smart phones?

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Topics: Library Management, Information Management

Can You Respond to a Lady with a Duck? Part 2

Posted by Phil Green on 3/24/2016

In my first post on this topic, I looked at the fundamental flaw in self-driving cars – the inability to respond to the unexpected, such as suddenly encountering a lady and a duck in the middle of the road. As mentioned, this story is very applicable to the way we build our knowledge management systems and information centers.

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Topics: Knowledge Management, Information Management

Can You Respond to a Lady with a Duck? Part 1

Posted by Phil Green on 3/22/2016

If you have been following the developments, dreams, and travails in the quest to build a self-driving car, you may have heard the story about the lady with a duck. I think this story has great applicability as we build our knowledge management systems and information centers.

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Topics: Knowledge Management, Information Management

Platform vs. Application – the KM Conundrum

Posted by Ron Aspe, CEO on 3/4/2016

The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple- yet many organizations overlook it.

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Topics: Knowledge Management, Information Management

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