Elevator Speeches: No Magic Beans

Posted by Stephen Abram on 6/13/2017

Over the past few years we have heard a lot about the special role of elevator speeches—those sound bites you practice in case you have the ear of a key decision maker or influencer in your organization for a few floors. I love this tactic, but let’s remember that it’s just a micro-skill and we can’t leave our communication strategies up to chance encounters.

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Topics: Library Management, Small Library Management, Integrated Library Systems

End User Tracking—Turn Insights into Action

Posted by Lucidea on 6/1/2017

It used to be considered inappropriate for library staff to monitor the usage patterns of their end users, but for today’s special libraries, tracking and acting upon the insights gained is essential for delivering the best in content, tools and services. Learn how to make a successful case for end user tracking.

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Topics: Library Management, Solo Librarianship, SydneyEnterprise, Small Library Management, Integrated Library Systems, GeniePlus

Effective Knowledge Managers—Do You Recognize These Traits?

Posted by Stan Garfield on 5/30/2017

During my career as a KM practitioner, I developed a profile of the most effective knowledge managers. It’s included in my upcoming book on promoting knowledge management initiatives within the corporate world.

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Topics: Library Management, Knowledge Management, Information Management, Inmagic Presto, Small Library Management, Knowledge Management Systems, Integrated Library Systems

Is your ILS or KM Platform Multi-Faceted?

Posted by Phil Green on 5/25/2017

I was speaking with a client about faceted search. (For more information on that subject see my blog post “A Firm Foundation for Faceted Search”). We discussed the need for well-organized and well-structured data to support useful faceted searching. The client challenged that need, and stated she had read and been told that some forms of guided navigation require no data preparation—and will work with completely unstructured data. In this post I’ll compare and contrast two approaches to searching.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems, Integrated Library Systems

How Do Ideas Grow?

Posted by Stephen Abram on 5/24/2017

You’ve got an imagination. You’re creative. Librarians often say they’re not—so typically modest—but generally acknowledge that the magic in getting answers and insights from information is a creative act. Librarians are experts in that. If you’re too self-effacing to present yourself as an expert, can you simply admit to your expertise?

In this first post (of many) for Lucidea’s Think Clearly Blog, I’ll put forward two frameworks for thinking about how to successfully present creative ideas for innovation and change within your organization.

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Topics: Library Management, Solo Librarianship, SydneyEnterprise, Integrated Library Systems, GeniePlus

Part Three: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/16/2017

As discussed in my last post, special libraries now exist in a highly competitive information marketplace, where business users of content have lots of options. Michael Porter—in his seminal book Competitive Strategy—stated that in a competitive marketplace there are three strategies that make sense: cost leadership, differentiation, and focus. What does this imply for special library strategies?

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Part Two: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/10/2017

In my last post, I wrote about how I learned a difficult lesson: hard work and quality output must be in service of a solid business strategy if individuals, roles and departments are to thrive. As you know, keeping your special library vibrant and sustainable requires adaptation and lots of hard work. In addition, are you thinking strategically about how to make your library the best that it can be? Please read on for some ideas.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Part One: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/5/2017

My first job was at Data Resources Inc. (DRI) working as a consultant with a large Fortune 25 conglomerate. My role was to provide industry information and sales forecasting via timesharing to its various business units by building a model that the customer would run (ideally) for years to come. Whenever the customer ran the model, DRI generated revenue. Sounds great, right? But I learned a difficult lesson about how things really work.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Part Six – Overcoming 6 Challenges to Special Library Sustainability

Posted by Lucidea on 4/26/2017

This is the sixth and final post in our series about the major challenges to library success. The same challenges to sustainability keep surfacing during our conversations with information management professionals, no matter the organization size, sector or geography. Please read on for our thoughts on the sixth most pressing issue special librarians are facing today—the perception that all ILS options are too costly, and still generic.

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Topics: Library Management, Knowledge Management, Solo Librarianship, SydneyEnterprise, Integrated Library Systems, 6 Library Challenges

10 Questions Your ILS Should Help Answer

Posted by Lucidea on 4/21/2017

If you are planning to buy an ILS, or want to migrate/upgrade, you need to think about your organization’s needs both strategically and tactically in order to select the right platform. Here are 10 questions to ask yourself that will help.

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Topics: Library Management, SydneyEnterprise, Small Library Management, Integrated Library Systems, GeniePlus

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