Successful KM Programs Require User Input

5 minute read
Posted by Stan Garfield on 10/18/2018

As you develop your knowledge management strategy, it’s important to get user input in order to determine which needs to address. Conduct surveys to identify challenges and needs, identify opportunities, and request suggestions.

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Topics: KM, Knowledge Management, Strategy

Museums: Actions for Integrating Empathy

5 minute read
Posted by Rachael Cristine Woody on 10/17/2018

Last week we explored the topic of museums as cultivators of empathy. Empathy was selected as a trend by the Center for the Future of Museum’s TrendWatch 2017, and last week’s post reviewed how museums are beginning to grapple with empathy as a part of their identity. This post follows up on the topic with resources and a list of actions suggesting how museums can encourage an identity of empathy.

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Topics: Museums, Professional Development

Migrating to a New ILS/LMS Doesn’t Have to Hurt

3 minute read
Posted by Phil Wensley on 10/16/2018

No matter how much you loved your library system when you first got it, given that the role of librarians keeps widening in scope (as more and more people realise the value of their librarians), and given the speed of technology developments, there comes a point when changing your ILS/LMS can be worth the effort.

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Topics: ILS, Strategy

Nuts & Bolts of Scope Statements for Archival Projects

2 minute read
Posted by Margot Note on 10/15/2018

A clear understanding of the scope is the basis on which successful archival projects are built. Without it, archivists will struggle to deliver a project well.

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Topics: Archives, Strategy, Professional Development

Working Out Loud: Benefits for KM

2 minute read
Posted by Stan Garfield on 10/11/2018

There are many ways to nurture an organizational knowledge-sharing culture, including embracing “Working Out Loud”. Bryce Williams defines Working Out Loud (WOL) as Observable Work (creating, modifying, and storing your work in places where others can see it, follow it, and contribute to it in process) + Narrating Your Work (writing about what you are doing in an open way for those interested to find and follow).

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Topics: Knowledge Management, KM, Strategy

Museums: Cultivators of Empathy

3 minute read
Posted by Rachael Cristine Woody on 10/10/2018

Political and social justice awareness across the United States, England, and Canada has increased markedly since the 2016 US elections. The exploration of empathy (its presence and deficit) has grown with that awareness and many articles, conferences, and workshops have begun to explore empathy within personal and professional spheres. Specifically, museums as cultivators of empathy is a topic that has steadily garnered attention and discussion, and shows no signs of slowing down.

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Topics: Museums, Professional Development

On-Site or Off-Site Storage – Part 4: Inclusion in Security and Disaster Prevention and Planning

5 minute read
Posted by Miriam Kahn on 10/9/2018

“Out of Sight” should not mean “Out of Mind.” The worst happens when we least expect it. While it’s great that library items are stored in safe locations, it’s essential that these facilities be included in security, risk management, and disaster response plans.

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Topics: Special Libraries, Strategy, Professional Development

Best Ways for KM Leaders to Partner with IT

2 minute read
Posted by Stan Garfield on 10/4/2018

Your organization’s IT department is a key functional partner. You will need to work with them to plan and implement technology projects. Here are detailed suggestions for how to best do this.

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Topics: Knowledge Management, KM, Strategy

Making Museums Accessible

3 minute read
Posted by Rachael Cristine Woody on 10/3/2018

During the Civil Rights era of the 1960s and 1970s a cultural and legislative transformation occurred that began the effort to protect minorities and persons with disabilities against discrimination, and advocate for their equal right to participate in all aspects of life. There is still much to be done in both the United States and Canada, and the museum world is not exempt from this work.

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Topics: Museums, Collections Management, Strategy

Capstone Post: Part 6—How do We Align Research Results with Decision-Making?

4 minute read
Posted by Stephen Abram on 10/2/2018

As special librarians, we connect clients to information and data. Our struggle is influencing the overall process of knowledge creation and the best behaviors for successful decision-making.

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Topics: Special Libraries, Professional Development

Eliciting Archival Project Requirements

3 minute read
Posted by Margot Note on 10/1/2018

Archivists can use several elicitation techniques to gather requirements for their projects. These methods, ranging from document analysis to in-depth interviews, provide ideas for needed projects.

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Topics: Archives, Digital Archives, Strategy

KM Success Stories

3 minute read
Posted by Stan Garfield on 9/27/2018

Timely communication is critical to successfully introducing a new KM initiative and keeping users and advocates informed on progress and the positive impact of knowledge management.

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Topics: Knowledge Management, Training, KM, Customer Engagement

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