In our previous post on the changing habits of information consumers and the changing role of information professionals as part of the knowledge supply chain, we shared examples of increasing complexity, underpinned by technology and changes in personal preference. In this post, let’s take a look at the third paradigm (KM 3.0) and see what it means for the sustainability and relevance of knowledge managers and special librarians.
After one of Stan Garfield’s successful KM webinars, an audience member asked a question about Enterprise Social Networks and their value. It makes one think about the ways in which information consumption is changing and has changed over time—and how our personal habits are a key driver of this change.
In their interesting blog post, 10 Tips for Creating a Knowledge Ecosystem in your Organization, a group of Wiley publication editors share their insights on effective KM practices. As a result of seeking a “better understanding of how knowledge is constructed and how it is connected to prior learning”, they compiled a list of ten knowledge ecosystem elements.
One of Lucidea’s goals is to ensure a high return on investment for our clients. Per Wikipedia, “A high ROI means the investment's gains compare favorably to its cost.” Please read on for an example of how to think about and measure gains after implementing a Lucidea ILS or KM solution.
The Library Director at a mid-sized law firm implemented our Director’s Dashboard as an online business intelligence tool that would make it easier to manage library operations without having to perform the same search, run repetitive reports, etc.
Topics: Special Library Management
RISE (Research Institutes of Sweden) is fully owned by the Swedish Government. The Institutes enable a competitive business environment and contribute to a sustainable society. RISE is supported by six libraries, the largest of which is within the RISE Innventia Group; it is a unique information resource for those with an interest in pulp, paper, graphic media, packaging or biorefining, offering a wide range of information services to customers worldwide, and—because of Presto—fast, efficient access to their content via the internet.
Library marketing has become a hot topic, with public libraries working hard to increase footfall and enroll new members. With regard to special libraries, some companies believe that since the library is in place, staff will automatically flock to it. Unfortunately, that’s not always the case despite the fact that their users are a captive audience.
In his recent piece for KMWorld, What is KM? Knowledge Management Explained, Dr. Michael Koenig provides an excellent overview of the origins, goals and fundamentals of knowledge management. The article is useful for those new to KM, and also reminds seasoned practitioners of the discipline’s principles, stages of development and current status.
The American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS) is the world’s largest specialty association for facial plastic surgery. One of the opportunities they provide is the chance for AAFPRS volunteer surgeons to operate on thousands of patients worldwide, particularly children. Using Inmagic Presto, they capture and track patient information and outcomes, and support research grant submissions with data.
Midsized law firms face unique challenges when it comes to knowledge management. Just as large multinational firms must, they need to provide a solid knowledge management foundation, to protect and leverage the firm’s knowledge assets, and utilize the best technology for the firm’s KM requirements—but unlike their larger brethren, midsized firms are often resource constrained. What does KM success look like for these firms, and how can you get there too?
It may come as a surprise that knowledge management isn’t simply about paper and electronic resources. Today's KM systems also capture the information in people's heads: the tacit knowledge, that when added to explicit knowledge completes the picture. The art and science of KM involves synthesizing the two for maximum impact. Please read on for some tips on how to make it work.
In a recent post, The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management, KM blogger Nancy Dixon summarizes a conversation about people, process and technology with Jean Claude Monney, CKO of Microsoft Services. Mr. Monney touches on “no collar” workers, who should be added to “white collar” and “blue collar” when we talk about the people side of knowledge exchange.