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Part One: How to Leverage Analytics in Your Special Library

1 minute read
Posted by Lucidea on 2/20/2018

The Library Director at a mid-sized law firm implemented our Director’s Dashboard as an online business intelligence tool that would make it easier to manage library operations without having to perform the same search, run repetitive reports, etc.

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Topics: Special Library Management

RISE Innventia’s Library & Presto: Uniquely Positioned to Serve the Pulp & Paper Sector

2 minute read
Posted by Lucidea on 2/15/2018

RISE (Research Institutes of Sweden) is fully owned by the Swedish Government. The Institutes enable a competitive business environment and contribute to a sustainable society. RISE is supported by six libraries, the largest of which is within the RISE Innventia Group; it is a unique information resource for those with an interest in pulp, paper, graphic media, packaging or biorefining, offering a wide range of information services to customers worldwide, and—because of Presto—fast, efficient access to their content via the internet.

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Topics: Knowledge Management, Success Story, Innovation

Marketing Your Library: The Benefits For Special Libraries

3 minute read
Posted by Lucidea on 2/13/2018

Library marketing has become a hot topic, with public libraries working hard to increase footfall and enroll new members. With regard to special libraries, some companies believe that since the library is in place, staff will automatically flock to it. Unfortunately, that’s not always the case despite the fact that their users are a captive audience.

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Topics: Library Marketing, Integrated Library Systems, Special Libraries, ILS, Library Automation Software

How to Think About Knowledge Management Now

2 minute read
Posted by Lucidea on 2/2/2018

In his recent piece for KMWorld, What is KM? Knowledge Management Explained, Dr. Michael Koenig provides an excellent overview of the origins, goals and fundamentals of knowledge management. The article is useful for those new to KM, and also reminds seasoned practitioners of the discipline’s principles, stages of development and current status.

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Topics: Knowledge Management, Professional Development, KM

Compassion in Action; Inmagic Presto and Humanitarian Aid

1 minute read
Posted by Lucidea on 1/18/2018

The American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS) is the world’s largest specialty association for facial plastic surgery. One of the opportunities they provide is the chance for AAFPRS volunteer surgeons to operate on thousands of patients worldwide, particularly children. Using Inmagic Presto, they capture and track patient information and outcomes, and support research grant submissions with data.

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Topics: Knowledge Management, Innovation

Law Firm KM Landscape: Solutions to Common Challenges

1 minute read
Posted by Lucidea on 12/28/2017

Midsized law firms face unique challenges when it comes to knowledge management. Just as large multinational firms must, they need to provide a solid knowledge management foundation, to protect and leverage the firm’s knowledge assets, and utilize the best technology for the firm’s KM requirements—but unlike their larger brethren, midsized firms are often resource constrained. What does KM success look like for these firms, and how can you get there too?

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Topics: LawPort, Legal Portal Software, Legal Intranet Software, Law Firm Intranet Software, Law Firm Knowledge Management

Social KM is Better KM

2 minute read
Posted by Lucidea on 12/14/2017

It may come as a surprise that knowledge management isn’t simply about paper and electronic resources. Today's KM systems also capture the information in people's heads: the tacit knowledge, that when added to explicit knowledge completes the picture. The art and science of KM involves synthesizing the two for maximum impact. Please read on for some tips on how to make it work.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto, KM Software, Social Library

No Collar, No Library Service? Surely Not…

2 minute read
Posted by Lucidea on 10/19/2017

In a recent post, The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management, KM blogger Nancy Dixon summarizes a conversation about people, process and technology with Jean Claude Monney, CKO of Microsoft Services. Mr. Monney touches on “no collar” workers, who should be added to “white collar” and “blue collar” when we talk about the people side of knowledge exchange.

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Topics: Library Management, Knowledge Management, Small Library Management

Knowing the Difference Between What’s Urgent and What’s Important

2 minute read
Posted by Lucidea on 10/17/2017

In his “Knoco Story,” Dealing with the Important Urgent Knowledge First, KM expert Nick Milton discusses the difference between important and urgent information and knowledge. Understanding this difference is key for special librarians and other knowledge professionals as they manage workflow and resources to best support their end users and deliver the most impact.

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Topics: Library Management, Solo Librarianship, Small Library Management, Managing Workflows

SydneyEnterprise and the Masonic Library: Good, Better, Best

1 minute read
Posted by Lucidea on 7/20/2017

The Masonic Temple in Philadelphia has been called one of the great wonders of the Masonic world. Located within The Temple is the Masonic Library and Museum of Pennsylvania, which houses thousands of texts and artifacts relating to the history of the Fraternity in the Commonwealth and the founding of the United States of America. The Library staff leverage SydneyEnterprise to help them advance knowledge and understanding of Freemasonry and its place in history.

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Topics: Library Management, SydneyEnterprise, Integrated Library Systems

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