Good Design, Great Strategy and the Wow Factor

2 minute read
Posted by Ron Aspe, CEO on 3/18/2016

Wow! It’s what we want to hear when users start using any new piece of software. Unfortunately, it doesn’t happen often. That’s all about to change because of two important trends: Experience Design or XD – the practice of focusing on the quality of the user experience, and XD Enabled Software - which empowers non-technical people to create the “wow factor” end users crave. McKinsey’s recent podcast, The Power of Design Thinking, has important observations for anyone implementing new systems.

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Topics: Library Management, Knowledge Management, Experience Design

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