SKCA and Inmagic Presto: The Archives Dream Team

2 minute read
Posted by Lucidea on 12/10/2018

The Jacob Rader Marcus Center of the American Jewish Archives (AJA) is located on the Cincinnati campus of the Hebrew Union College-Jewish Institute of Religion. It was established in 1947 by renowned historian Dr. Jacob Rader Marcus to collect, preserve, and make available for research, materials on the history of Jews and Jewish communities in the Western Hemisphere.

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Topics: Archives, Collections Management, Inmagic Presto, KM

How to make friends and influence organizations to adopt KM

4 minute read
Posted by Stan Garfield on 12/6/2018

Selling is like a journey—there is no finish line. Remember that getting buy-in to KM is an ongoing, permanent process. You are selling all the time!

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Topics: Knowledge Management, KM, Strategy

20 Questions Your KM Application or ILS Should Help Answer

2 minute read
Posted by Lucidea on 11/29/2018

If you are planning to buy an ILS or KM system, or want to migrate/upgrade, you need to think about your organizations’ needs both strategically and tactically in order to select the right platform. Here are 20 questions to ask yourself that will help.

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Topics: Knowledge Management Software, KM, Integrated Library Systems

KM Secret: Documents and Presentations

3 minute read
Posted by Stan Garfield on 11/15/2018

Timely communication is critical to successfully introducing a new KM initiative and keeping the organization informed of implementation progress. Complete and effective documentation supports training, communications, and user assistance. It is a good way to demonstrate knowledge sharing and reuse, and allows users to learn about all elements of a KM program.

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Topics: Knowledge Management, KM, Strategy

Knowledge Leadership – Thoughts from Euan Semple

2 minute read
Posted by Lucidea on 11/8/2018

During a “KM Conversation” with well-known enterprise social network expert, author and consultant Euan Semple on the topic of “The New Knowledge Ecosystem: Content and Connection,” Euan shared valuable insights on what it means—and what it takes—to be a thought leader in today’s networked business environment.

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Topics: Knowledge Management, KM

KM Secret: Improve Findability Part Two

3 minute read
Posted by Stan Garfield on 11/1/2018

There are many ways to build a positive reputation for knowledge management within your organization. Making content easier to find is a big win. Last week I focused on user interface elements and channels, and introduced the idea of curated content and answers. Please read on for more about the content itself and how it can be organized for better findability.

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Topics: KM, Knowledge Management, Strategy

KM Secret: Improve Findability Part One

2 minute read
Posted by Stan Garfield on 10/25/2018

There are many ways to build a positive reputation for knowledge management within your organization. One big and very popular user-focused improvement is to make content easier to find. To do so, provide content in multiple ways and through multiple channels. Read on for some specific suggestions.

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Topics: KM, Knowledge Management, Strategy

Successful KM Programs Require User Input

5 minute read
Posted by Stan Garfield on 10/18/2018

As you develop your knowledge management strategy, it’s important to get user input in order to determine which needs to address. Conduct surveys to identify challenges and needs, identify opportunities, and request suggestions.

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Topics: KM, Knowledge Management, Strategy

Working Out Loud: Benefits for KM

2 minute read
Posted by Stan Garfield on 10/11/2018

There are many ways to nurture an organizational knowledge-sharing culture, including embracing “Working Out Loud”. Bryce Williams defines Working Out Loud (WOL) as Observable Work (creating, modifying, and storing your work in places where others can see it, follow it, and contribute to it in process) + Narrating Your Work (writing about what you are doing in an open way for those interested to find and follow).

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Topics: Knowledge Management, KM, Strategy

Best Ways for KM Leaders to Partner with IT

2 minute read
Posted by Stan Garfield on 10/4/2018

Your organization’s IT department is a key functional partner. You will need to work with them to plan and implement technology projects. Here are detailed suggestions for how to best do this.

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Topics: Knowledge Management, KM, Strategy

KM Success Stories

3 minute read
Posted by Stan Garfield on 9/27/2018

Timely communication is critical to successfully introducing a new KM initiative and keeping users and advocates informed on progress and the positive impact of knowledge management.

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Topics: Knowledge Management, Training, KM, Customer Engagement

Knowledge Ecosystems and the Pivotal Role of the Special Librarian

4 minute read
Posted by Stephen Abram on 9/25/2018

Nancy Dixon has written a great post about what special librarians can do in strategic support of their users, titled Three Eras of Knowledge Management. It fits nicely with my own position that it’s not possible to actually manage knowledge. I may be being a bit heretical here—but I believe we need to understand this deeply to know the difference between data professionals, information professionals, and knowledge workers.

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Topics: KM, Knowledge Management, Special Librarianship

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