Knowledge Management for Success: Reuse Proven Practices

2 minute read
Posted by Stan Garfield on 4/19/2018

As part of the research for my current book, Proven Practices for Promoting a Knowledge Management Program, I interviewed widely recognized KM leaders to get their take on the secrets to successful KM strategy development and implementation. One of these leaders is with Microsoft.

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Topics: Knowledge Management, Professional Development, Marketing, KM

How to Turn Searching into Discovery

2 minute read
Posted by Lucidea on 4/12/2018

What actually motivates users of a knowledge management system? It’s the feeling we get at the moment of discovery. Yes, we need the information we are seeking, but it’s the buzz we get when we find it that keeps us engaged. And if we get the hit we’re looking for, we’ll come back—guaranteed.

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Topics: Knowledge Management, KM, User Engagement

Solutions to Common Law Firm KM Challenges

1 minute read
Posted by Lucidea on 4/5/2018

Midsized law firms face unique challenges when it comes to knowledge management. As large multinational firms must, they need to provide a solid KM foundation, protect and leverage the firm’s knowledge assets, and utilize the best technology for the firm’s KM requirements—but unlike their larger brethren, midsized firms are often resource constrained. What does KM success look like for midsized firms, and how can you get there too?

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Topics: Knowledge Management, LawPort, KM, Legal Portal Software, Law Firms

KM Programs: Implement, Improve, and Iterate

2 minute read
Posted by Stan Garfield on 3/29/2018

Knowledge management programs can use a wide variety of people, process, and technology components. It’s important for KM program leaders to gain direct experience with as many of these components as possible, to evaluate their possible application, and to lead the way in implementing new ones to fill current and future needs.

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Topics: Knowledge Management, KM Strategy, KM

Part Two: Why Content + Connection = KM 3.0

3 minute read
Posted by Lucidea on 3/22/2018

In our previous post on the changing habits of information consumers and the changing role of information professionals as part of the knowledge supply chain, we shared examples of increasing complexity, underpinned by technology and changes in personal preference. In this post, let’s take a look at the third paradigm (KM 3.0) and see what it means for the sustainability and relevance of knowledge managers and special librarians.

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Topics: Knowledge Management, KM

Part One: Why Content + Connection = KM 3.0

2 minute read
Posted by Lucidea on 3/15/2018

After one of Stan Garfield’s successful KM webinars, an audience member asked a question about Enterprise Social Networks and their value. It makes one think about the ways in which information consumption is changing and has changed over time—and how our personal habits are a key driver of this change.

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Topics: Knowledge Management, KM

Part Two: Building Your KM Nest – 5 of 10 Strategies for Special Librarians

6 minute read
Posted by Stephen Abram on 3/13/2018

In Part One of this series, we reframed knowledge management strategies in the context of strategies for improving the health of the knowledge ecology. We’re using the metaphor of building a nest (sometimes referred to as an intranet) where our eggs can hatch and ideas grow, and decisions improve in quality. Now let’s explore some strategies, tactics and frameworks for accomplishing this.

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Topics: Professional Development, KM, Library Strategy, Innovation, Special Librarianship

Seeking Outside Help: Tips for Knowledge Managers

1 minute read
Posted by Stan Garfield on 3/8/2018

You don’t have to go it alone to sell KM to others in your organization. Take advantage of outside help by scheduling visits with others who are doing KM well, joining and participating in KM communities, using industry analyst reports, or using an outside consultant.

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Topics: Knowledge Management, Professional Development, Marketing, KM

Part One: Building Your KM Nest - What Did Einstein Know about Knowledge Management?

4 minute read
Posted by Stephen Abram on 3/6/2018

I once watched a robin build her nest from what was available around my yard. Her choices were interesting. She had lots of material to choose from, but kept picking up the shiny, silver tinsel from the discarded skeleton of our Christmas tree. Her nest was beautiful when done. It was also colder, and non-absorbent, and she was never able to successfully get her eggs to hatch. One of the morals of this story: Sometimes that which we find attracts us is not necessarily what’s best for the purpose.

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Topics: Professional Development, KM, Innovation, Special Librarianship

How to Hold Successful “Face-to-Face” KM Meetings

4 minute read
Posted by Stan Garfield on 2/22/2018

Even in a world of digital communication channels, it’s critical to hold annual enterprise-wide (or worldwide, if you work for a multinational organization) face-to-face meetings in order to get and keep all KM leaders informed, energized, and collaborating.

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Topics: Knowledge Management, Professional Development, KM, Event Planning

How Knowledge Managers Can Become (and Mentor) “Power Knowledge Workers”

3 minute read
Posted by Stan Garfield on 2/9/2018

Knowledge Managers know how to use KM tools, how to ask others for help, who should be connected to whom, who would benefit from a piece of information, and how to persuade others to use information effectively. Those who play these roles, and especially those who combine several of them, can function as “power knowledge workers”, facilitating knowledge flow throughout the organization.

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Topics: Knowledge Management, Professional Development, KM

How to Think About Knowledge Management Now

2 minute read
Posted by Lucidea on 2/2/2018

In his recent piece for KMWorld, What is KM? Knowledge Management Explained, Dr. Michael Koenig provides an excellent overview of the origins, goals and fundamentals of knowledge management. The article is useful for those new to KM, and also reminds seasoned practitioners of the discipline’s principles, stages of development and current status.

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Topics: Knowledge Management, Professional Development, KM

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