RISE (Research Institutes of Sweden) is fully owned by the Swedish Government. The Institutes enable a competitive business environment and contribute to a sustainable society. RISE is supported by six libraries, the largest of which is within the RISE Innventia Group; it is a unique information resource for those with an interest in pulp, paper, graphic media, packaging or biorefining, offering a wide range of information services to customers worldwide, and—because of Presto—fast, efficient access to their content via the internet.
Knowledge Managers know how to use KM tools, how to ask others for help, who should be connected to whom, who would benefit from a piece of information, and how to persuade others to use information effectively. Those who play these roles, and especially those who combine several of them, can function as “power knowledge workers”, facilitating knowledge flow throughout the organization.
In his recent piece for KMWorld, What is KM? Knowledge Management Explained, Dr. Michael Koenig provides an excellent overview of the origins, goals and fundamentals of knowledge management. The article is useful for those new to KM, and also reminds seasoned practitioners of the discipline’s principles, stages of development and current status.
Too much focus on technology when implementing a KM program is a common problem, but you will definitely need to use software applications—so it’s important to understand them and leverage them in an optimal way. It’s imperative that you offer a truly great user experience out of the gate.
The American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS) is the world’s largest specialty association for facial plastic surgery. One of the opportunities they provide is the chance for AAFPRS volunteer surgeons to operate on thousands of patients worldwide, particularly children. Using Inmagic Presto, they capture and track patient information and outcomes, and support research grant submissions with data.
Too much focus on technology when implementing a KM program is a common problem. But you will still need to use software applications, so it’s important to understand them and leverage them in an optimal way. Suggestions for doing so include finding a “killer KM app”. Please read on for my thoughts on this topic, drawn from my new book, Proven Practices for Promoting Knowledge Management.
The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple—yet many organizations overlook it.
It may come as a surprise that knowledge management isn’t simply about paper and electronic resources. Today's KM systems also capture the information in people's heads: the tacit knowledge, that when added to explicit knowledge completes the picture. The art and science of KM involves synthesizing the two for maximum impact. Please read on for some tips on how to make it work.
Education is required when introducing a new KM initiative, during roll out across your organization, and as a key part of ongoing implementation. You must continue to offer training in a variety of ways; once is never sufficient. Please read on to learn the elements of a knowledge management training program, drawn from my new book, Proven Practices for Promoting a Knowledge Management Program.
As mentioned in my first post on this topic, in order to sell knowledge management to your stakeholders, you first need to become a KM expert yourself. As an expert, you’ll develop a very clear understanding of KM’s benefits to your unique organization. I included seven of the major benefits of having a successful knowledge management program in Part One of this post; here are another eight—drawn from my new book, Proven Practices for Promoting Knowledge Management.