Organizations of all kinds spend a significant amount of money on electronic content and research tools – but often have no way of knowing if that’s money well spent. Proactive management of your portfolio with an ERM (electronic resource management) application is critical, whether you are a law firm, a nonprofit or a corporate multinational.

Midsized law firms face unique challenges when it comes to knowledge management. Just as large multinational firms must, they need to provide a solid knowledge management foundation, to protect and leverage the firm’s knowledge assets, and utilize the best technology for the firm’s KM requirements - but unlike their larger brethren, midsized firms are often resource constrained. What does KM success look like for these firms, and how do they get there?

Originally posted on SydneyPLUS blog 9/26/2014

In this second of two posts summarizing takeaways from this year’s ILTA SharePoint Symposium, I’ll focus on trends in cloud computing for SP users. “No doubt, cloud.” Microsoft’s cloud-first message for SharePoint and Office is clear. Although, “all in” is not a requirement – while new features will be delivered on Microsoft cloud platforms first, they are likely to be available via on-premise platforms second. *There was a loose Microsoft commitment to on -premise support, so we’ll have to wait and see.

Originally posted on the SydneyPLUS blog 9/19/2014

At 2014’s ILTA SharePoint Symposium, solution providers and attendees were very focused on mobile and cloud computing. There are some interesting takeaways that I’d like to share. In this first of two blog posts, I’ll focus on trends in mobile and BYOD.

Originally posted on Inmagic blog 7/30/2014

The majority of firms that approach us are struggling with low intranet /portal user adoption. There are many factors that contribute to this problem, but “empty portal syndrome” can be overcome if administrators stay focused on some key success factors.