Frequent travelers through San Francisco’s airport who love to read have probably stopped in at Compass Books in Terminal 3. The quality and range of their selection always impresses me, as do the knowledgeable staff. Recently, when SFO underwent significant renovations, I feared the store had closed—another victim of the digital age.
One of the most popular buzzwords in library-land at the moment is ‘curation’. It’s used to describe anything from old-fashioned collection development to human filtering activities on social media like Reddit, Twitter, Facebook and blogs. The word ‘curator’ gets used too liberally to describe the stuff people do on the web and, in my humble option, dilutes and pollutes the professional things that librarians do.
I am often asked “What do I tell IT when they want to replace an existing Lucidea solution with one they promise to build in SharePoint?” Well, there are many advantages with our Lucidea solutions, but here I’d like to share one simple but very powerful differentiator: date handling and date searching. Once you’ve read this, you’ll have a thought-provoking response for IT!
During my career as a KM practitioner, I developed a profile of the most effective knowledge managers. It’s included in my upcoming book on promoting knowledge management initiatives within the corporate world.
Originally Posted 1/12/2016
Benjamin Franklin, the founder of America’s first lending library, wrote: “The bitterness of poor quality remains long after the sweetness of low price is forgotten.” We think Mr. Franklin would likely agree that discount ILS platforms often don’t provide the long term quality (i.e. value) that financially savvy and strategic library leaders must require.
In a June 2016 article titled The Evolution of Social Technologies, McKinsey & Company reported that the use of social technologies has evolved to include their use as tools for developing Organizational Strategy. Knowledge management (KM) professionals and librarians need to recognize this represents an opportunity for them to contribute to organizational success at the highest level.
Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Lucidea’s COO Phil Green engaged Euan in a discussion of how social sharing and the wisdom of the crowd enable meaningful and necessary participation in professional digital networks.
Every job has its pluses and minuses. Consider dentists: great work environment, good pay and definitely needed. However, does anyone really appreciate their dentist? Same deal for doctors—and KM professionals. How does one stay excited about one’s career?
Pilots can’t fly their planes unless they have instruments that tell them what the plane is doing at all times, and where it’s heading. KM professionals need instruments too, in order to assess whether the products and services they are providing are valued, and to understand what additional products and services might be needed.
The concept of accountability often has negative emotions attached to it. Ever wonder why that is? Maybe it’s the “hot potato” syndrome. Too many of us have been held accountable for events we have no hope of controlling.
In my last post I discussed problems with the shared drive and SharePoint as knowledge management solutions. With these systems adoption is high (everybody is in the pool) because they are simple, but due to lack of an information management strategy the content is often a mess.
In this post, I’ll discuss strategies for building successful KM systems that achieve high adoption while simultaneously providing access to organized content. In other words, throwing a KM Pool Party that isn’t a hot mess.
The most common KM tool for sharing documents and other items with colleagues is the shared drive. But why is that, and is it really such a good idea?