Stan Garfield

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13 KM Insights for Successful Knowledge Managers

2 minute read
Posted by Stan Garfield on 7/12/2018

In my latest book, Proven Practices for Promoting a Knowledge Management Program, I share a number of keys to success (Chapter 12) for KM practitioners implementing knowledge management initiatives within the corporate world.

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Topics: Professional Development, KM, Knowledge Management Software

Part Two: Knowledge Management Networking Secrets

2 minute read
Posted by Stan Garfield on 7/5/2018

You don’t have to go it alone to sell KM inside your organization. There are many avenues available that let you take advantage of outside help when you’ve run out of ideas (or steam!) and need to regroup or re-energize. These include joining and participating in KM communities, using industry analyst reports, and interviewing your peers in other organizations.

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Topics: Knowledge Management, Professional Development, KM Software

Part One: Knowledge Management Networking Secrets

2 minute read
Posted by Stan Garfield on 6/21/2018

You don’t have to go it alone to sell KM inside your organization. Take advantage of outside help by scheduling visits with others who are doing KM well, joining and participating in KM communities, using industry analyst reports, or retaining an outside consultant.

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Topics: Knowledge Management, Professional Development, KM

How to Develop a KM Training Plan

2 minute read
Posted by Stan Garfield on 6/14/2018

Education is required when introducing a new KM initiative, during roll out across your organization, and as a key part of ongoing implementation. You must continue to offer training in a variety of ways; once is never sufficient. Please read on to learn the elements of a knowledge management training program, drawn from my new book, Proven Practices for Promoting Knowledge Management.

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Topics: Knowledge Management, Training, KM, Customer Engagement

10 Principles for Successful KM Communities

1 minute read
Posted by Stan Garfield on 5/17/2018

In my current book on promoting knowledge management initiatives within the corporate world, I offer a collection of practical tips and techniques that can help your KM program thrive. High performing communities are essential to KM success. I have developed 10 principles for KM practitioners to keep in mind as they build and participate in communities.

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Topics: Knowledge Management, Strategy, Knowledge Management Software

How are Your Organization's Technology Apps Reviewed and Approved?

4 minute read
Posted by Stan Garfield on 4/26/2018

In my current book on promoting knowledge management initiatives within the corporate world, I warn against focusing too much on technology, which is a very common problem. But you will ultimately need to use technology for your KM program, so it’s important to understand it and use it in the optimal way. A critical component of successful technology procurement and rollout is a thorough understanding of how technology products are reviewed and approved.

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Topics: Knowledge Management, Knowledge Management Systems, KM, Technology

Knowledge Management for Success: Reuse Proven Practices

2 minute read
Posted by Stan Garfield on 4/19/2018

As part of the research for my current book, Proven Practices for Promoting a Knowledge Management Program, I interviewed widely recognized KM leaders to get their take on the secrets to successful KM strategy development and implementation. One of these leaders is with Microsoft.

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Topics: Knowledge Management, Professional Development, Marketing, KM

KM Programs: Implement, Improve, and Iterate

2 minute read
Posted by Stan Garfield on 3/29/2018

Knowledge management programs can use a wide variety of people, process, and technology components. It’s important for KM program leaders to gain direct experience with as many of these components as possible, to evaluate their possible application, and to lead the way in implementing new ones to fill current and future needs.

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Topics: Knowledge Management, KM, Strategy

Seeking Outside Help: Tips for Knowledge Managers

1 minute read
Posted by Stan Garfield on 3/8/2018

You don’t have to go it alone to sell KM to others in your organization. Take advantage of outside help by scheduling visits with others who are doing KM well, joining and participating in KM communities, using industry analyst reports, or using an outside consultant.

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Topics: Knowledge Management, Professional Development, Marketing, KM

How to Hold Successful “Face-to-Face” KM Meetings

4 minute read
Posted by Stan Garfield on 2/22/2018

Even in a world of digital communication channels, it’s critical to hold annual enterprise-wide (or worldwide, if you work for a multinational organization) face-to-face meetings in order to get and keep all KM leaders informed, energized, and collaborating.

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Topics: Knowledge Management, Professional Development, KM

How Knowledge Managers Can Become (and Mentor) “Power Knowledge Workers”

3 minute read
Posted by Stan Garfield on 2/9/2018

Knowledge Managers know how to use KM tools, how to ask others for help, who should be connected to whom, who would benefit from a piece of information, and how to persuade others to use information effectively. Those who play these roles, and especially those who combine several of them, can function as “power knowledge workers”, facilitating knowledge flow throughout the organization.

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Topics: Knowledge Management, Professional Development, KM

How Your KM Platform Can Provide a Great User Experience

3 minute read
Posted by Stan Garfield on 1/25/2018

Too much focus on technology when implementing a KM program is a common problem, but you will definitely need to use software applications—so it’s important to understand them and leverage them in an optimal way. It’s imperative that you offer a truly great user experience out of the gate.

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Topics: Knowledge Management, KM, KM Software

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