It used to be that everything a special library’s clients needed to know was available ‘in the stacks’—and it was therefore a reasonable assumption that if it was shelved, it should be easily retrievable. Today’s flood of digital content makes it difficult for many libraries to meet the ‘all access’ expectation.
If you are ever at a dinner party and want to kill a conversation, tell the people you’re sitting with that you are into knowledge management. They won’t exactly move their chairs away, but they’ll suddenly be more interested in the food they’re eating. AI, however, is something many people have an opinion about—and it could just be the big break that KM needs.
There will, no doubt, be certain jobs and industries that will be dramatically impacted by artificial intelligence (AI). However, that can be said about virtually any technological innovation introduced in the past 30 years. A more interesting question might be, “How does the hype surrounding AI affect my career today?”
Could you lose your job to a robot? In an earlier post, I wrote about 10 Ways to Foil a Robot, which I hope was inspiring and optimistic. In reality, artificial intelligence is yet another tool for knowledge professionals—an arrow in the quiver.