The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple—yet many organizations overlook it.
It used to be that everything a special library’s clients needed to know was available ‘in the stacks’—and it was therefore a reasonable assumption that if it was shelved, it should be easily retrievable. Today’s flood of digital content makes it difficult for many libraries to meet the ‘all access’ expectation.
If you are ever at a dinner party and want to kill a conversation, tell the people you’re sitting with that you are into knowledge management. They won’t exactly move their chairs away, but they’ll suddenly be more interested in the food they’re eating. AI, however, is something many people have an opinion about—and it could just be the big break that KM needs.
When planning an integrated library system (ILS) implementation, you should remember that software applications are not like houses: it costs a lot more to build an application from scratch than to buy a new one. But why is that?
I can’t lose if I begin this post with a quote from Aristotle: “The whole is greater than the sum of its parts.” I actually do think of this when I consider the impact of integration. With regard to knowledge management applications, KM solutions should not dictate the way people work and how they do things, but rather should dock neatly with existing systems and processes in order to optimize organizational knowledge delivery and exchange.
Pilots can’t fly unless they have instruments that tell them what the plane is doing at all times, and where it’s heading. Library professionals need instruments too, in order to assess whether the products and services they are providing are valued, and to understand what additional products and services might be needed. Read about 4 tools that will help you maintain your situational awareness.
We’ve all suffered through slick, packaged PowerPoint presentations that offer few glimpses of the actual software product. Seldom do we really get to see what we’re interested in. Here is a fool proof strategy to get potential vendors to actually show you how their products can help you achieve your goals.
In his Adweek article, Millennials are Discovering Art by Ditching Museums for Instagram and Pinterest, Robert Klara asserts that “social media has nudged museums aside as the primary venue by which American consumers discover works of art.” Don’t let your museum be nudged aside!
Frequent travelers through San Francisco’s airport who love to read have probably stopped in at Compass Books in Terminal 3. The quality and range of their selection always impresses me, as do the knowledgeable staff. Recently, when SFO underwent significant renovations, I feared the store had closed—another victim of the digital age.
There will, no doubt, be certain jobs and industries that will be dramatically impacted by artificial intelligence (AI). However, that can be said about virtually any technological innovation introduced in the past 30 years. A more interesting question might be, “How does the hype surrounding AI affect my career today?”
We have all been there, and I’ve been there a lot. In the not too distant past, I was required to use an IBM mainframe to do my “word processing” when PC based solutions had far better functionality. Later, I was required to use email software that wasn’t compatible with the internet. The list goes on, and the problem still exists. There is hope: please read on for some ideas on how to break away from legacy software.
Jean-Claude Monney, Chief Knowledge Officer, Microsoft Enterprise Services, recently awarded five stars to Stan Garfield’s new book titled Proven Practices for Promoting a Knowledge Management Program. This comprehensive text, published by Lucidea Press, is an actionable guide to promoting knowledge management practices within your organization. If you want your KM program to achieve maximum success, you simply must read this book.