How are Your Organization's Technology Apps Reviewed and Approved?

4 minute read
Posted by Stan Garfield on 4/26/2018

In my current book on promoting knowledge management initiatives within the corporate world, I warn against focusing too much on technology, which is a very common problem. But you will ultimately need to use technology for your KM program, so it’s important to understand it and use it in the optimal way. A critical component of successful technology procurement and rollout is a thorough understanding of how technology products are reviewed and approved.

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Topics: Knowledge Management, Knowledge Management Systems, KM, Technology

Social KM is Better KM

2 minute read
Posted by Lucidea on 12/14/2017

It may come as a surprise that knowledge management isn’t simply about paper and electronic resources. Today's KM systems also capture the information in people's heads: the tacit knowledge, that when added to explicit knowledge completes the picture. The art and science of KM involves synthesizing the two for maximum impact. Please read on for some tips on how to make it work.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, KM Software

Part Two: Benefits of Knowledge Management

3 minute read
Posted by Stan Garfield on 11/22/2017

As mentioned in my first post on this topic, in order to sell knowledge management to your stakeholders, you first need to become a KM expert yourself. As an expert, you’ll develop a very clear understanding of KM’s benefits to your unique organization. I included seven of the major benefits of having a successful knowledge management program in Part One of this post; here are another eight—drawn from my new book, Proven Practices for Promoting Knowledge Management.

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Topics: Knowledge Management, Knowledge Management Systems, Proven Practices

Part One: Benefits of Knowledge Management

3 minute read
Posted by Stan Garfield on 11/16/2017

To sell knowledge management to your stakeholders, you first need to become a KM expert yourself. This involves developing a very clear understanding of KM’s benefits to your unique organization. Please read on for seven of the major benefits of having a successful knowledge management program, drawn from my new book, Proven Practices for Promoting Knowledge Management Program

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Topics: Knowledge Management, Knowledge Management Systems, Proven Practices

Is Artificial Intelligence All That and a Bag of Chips?

2 minute read
Posted by Ron Aspe, CEO on 11/9/2017

There will, no doubt, be certain jobs and industries that will be dramatically impacted by artificial intelligence (AI). However, that can be said about virtually any technological innovation introduced in the past 30 years. A more interesting question might be, “How does the hype surrounding AI affect my career today?”

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Topics: Library Management, Knowledge Management, Knowledge Management Systems, Integrated Library Systems, Museum Collections Management Software, Artificial Intelligence, Archives

How to Break the Gravitational Pull of Legacy Software Applications

2 minute read
Posted by Ron Aspe, CEO on 11/2/2017

We have all been there, and I’ve been there a lot. In the not too distant past, I was required to use an IBM mainframe to do my “word processing” when PC based solutions had far better functionality. Later, I was required to use email software that wasn’t compatible with the internet. The list goes on, and the problem still exists. There is hope: please read on for some ideas on how to break away from legacy software.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems, Integrated Library Systems

A New Purpose for KM Systems: Enabling Knowledge Creation

2 minute read
Posted by Sarah Nichols on 10/10/2017

In their recent Harvard Business Review article, Help Employees Create Knowledge—Not Just Share It, John Hagel III and John Seely Brown argue “the most valuable form of learning today is actually creating new knowledge.” Traditional KM systems represented a huge leap forward in terms of making explicit knowledge accessible and structured, but what knowledge management strategies and applications do we need in today’s business environment in order to maximize the intersection of knowledge and learning?

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Topics: Knowledge Management, Knowledge Management Systems, Strategy

Part 3: The Single Most Important KM “Sale” You Can Make

2 minute read
Posted by Stan Garfield on 10/5/2017

The single most important “KM sale” you can make is to your senior leaders. In my first two posts on this topic, I asserted that in my experience, if you get them on board, everything else will be much easier. If you can’t: try, try, and try again. Valuable tools for getting leaders' sponsorship and support include telling stories, making the business case, and selling the benefits. Please read on to learn about selling the benefits, drawn from my new book Proven Practices for Promoting a Knowledge Management Program.

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Topics: Knowledge Management, Knowledge Management Systems, Proven Practices

Part 2: The Single Most Important KM “Sale” You Can Make

3 minute read
Posted by Stan Garfield on 9/21/2017

The single most important “KM sale” you can make is to your senior leaders. As mentioned in my previous post on this topic, if you get them on board, everything else will be much easier. If you can’t, you must keep trying until you do. To get their sponsorship and support, tell stories, make the business case, and sell the benefits. Please read on to learn about making the business case, drawn from my new book Proven Practices for Promoting Knowledge Management.

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Topics: Knowledge Management, Knowledge Management Systems, Proven Practices

Part 1: The Single Most Important KM “Sale” You Can Make

2 minute read
Posted by Stan Garfield on 9/14/2017

The single most important “KM sale” you can make is to your senior leaders. If you get them on board, everything else will be much easier. If you can’t, you need to keep trying until you do. To get their sponsorship and support, tell stories, make the business case, and sell the benefits. Please read on to learn about effective storytelling, drawn from my new book Proven Practices for Promoting a Knowledge Management Program.

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Topics: Knowledge Management, Knowledge Management Systems, Proven Practices

Robust KM is all about Supplements!

2 minute read
Posted by Sarah Nichols on 8/31/2017

In a recent article, Knowledge Management in the Age of Social Media, author Robin Singh suggests that social media presents serious challenges to the traditional "knowledge base," and asks whether it can transform knowledge management. Please read on for some additional thoughts on social knowledge exchange as a supplement to classic KM.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

Platform vs. Application—Help for Building a Business Case

2 minute read
Posted by Ron Aspe, CEO on 8/24/2017

The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple—yet many organizations overlook it.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

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