Phil Green

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SharePoint, SQL and Online Dating

3 minute read
Posted by Phil Green on 7/25/2017

I am often asked “What do I tell IT when they want to replace an existing Lucidea solution with one they promise to build in SharePoint?” Well, there are many advantages with our Lucidea solutions, but here I’d like to share one simple but very powerful differentiator: date handling and date searching. Once you’ve read this, you’ll have a thought-provoking response for IT!

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Topics: Knowledge Management, Knowledge Management Systems, Inmagic Presto, Information Management, Integrated Library Systems, Library Management, SydneyEnterprise, GeniePlus, Argus, Management

Is your ILS or KM Platform Multi-Faceted?

2 minute read
Posted by Phil Green on 5/25/2017

I was speaking with a client about faceted search. (For more information on that subject see my blog post “A Firm Foundation for Faceted Search”). We discussed the need for well-organized and well-structured data to support useful faceted searching. The client challenged that need, and stated she had read and been told that some forms of guided navigation require no data preparation—and will work with completely unstructured data. In this post I’ll compare and contrast two approaches to searching.

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Topics: Knowledge Management, Knowledge Management Systems, Library Management, Integrated Library Systems

Part Three: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

2 minute read
Posted by Phil Green on 5/16/2017

As discussed in my last post, special libraries now exist in a highly competitive information marketplace, where business users of content have lots of options. Michael Porter—in his seminal book Competitive Strategy—stated that in a competitive marketplace there are three strategies that make sense: cost leadership, differentiation, and focus. What does this imply for special library strategies?

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Topics: Library Management, Integrated Library Systems, Knowledge Management, Knowledge Management Systems, SydneyEnterprise, Inmagic Presto

Part Two: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

2 minute read
Posted by Phil Green on 5/10/2017

In my last post, I wrote about how I learned a difficult lesson: hard work and quality output must be in service of a solid business strategy if individuals, roles and departments are to thrive. As you know, keeping your special library vibrant and sustainable requires adaptation and lots of hard work. In addition, are you thinking strategically about how to make your library the best that it can be? Please read on for some ideas.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems, Integrated Library Systems, SydneyEnterprise, Inmagic Presto

Part One: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

2 minute read
Posted by Phil Green on 5/5/2017

My first job was at Data Resources Inc. (DRI) working as a consultant with a large Fortune 25 conglomerate. My role was to provide industry information and sales forecasting via timesharing to its various business units by building a model that the customer would run (ideally) for years to come. Whenever the customer ran the model, DRI generated revenue. Sounds great, right? But I learned a difficult lesson about how things really work.

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Topics: Library Management, Knowledge Management, Integrated Library Systems, Knowledge Management Systems, SydneyEnterprise, Inmagic Presto

Knowledge Management—as Easy as Falling off a Bike?

3 minute read
Posted by Phil Green on 3/8/2017

How many collaborators does it take to change a light bulb?

I was just visiting with a client and we had a long discussion about the benefits of collaboration in KM.

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Topics: Knowledge Management, Knowledge Management Systems

Open Source—Pretty Simple or Simply Pretty?

4 minute read
Posted by Phil Green on 8/19/2016

This is the third in a series of posts on IT and the information Professional. When I chat with information professionals and IT managers about open source software, they often talk about two key concepts:

  • It’s free
  • Bug fixes and enhancements come from the community

While both of these statements are true, they fail to paint the whole picture and hide some pretty ugly truths.

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Topics: Library Management, Knowledge Management, Integrated Library Systems, Knowledge Management Systems, Museum Collections Management Software, Collections Management Software, Strategy, Archives

IT Jujutsu and the Information Professional

3 minute read
Posted by Phil Green on 8/16/2016

In my last post, I discussed the unfortunate fact that many information professionals find themselves at the bottom of the IT totem pole, and thus they receive underwhelming IT support as they attempt to build and manage world class knowledge/library systems, or special collections.

So what’s an information professional to do? Knowledge and library systems are complex pieces of technology that require IT involvement at some level. Over my career, I have observed that in departments having the best relationship with IT, the information professionals practice what I call "IT Jujutsu."
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Topics: Knowledge Management, Library Management, Strategy, Archives

Seeing the Wood for the Trees—A Conversation with Euan Semple

2 minute read
Posted by Phil Green on 8/11/2016

Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert, author and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Euan shared valuable insights on how information experts play a social media curator role that helps us “see the wood for the trees.”

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Topics: Knowledge Management

The IT Totem Pole and the Information Professional

2 minute read
Posted by Phil Green on 8/9/2016

I talk to lots of information professionals about IT. Some have great relationships with IT, others not so great. But if you’re leveraging technology to build and maintain your collection and information/knowledge systems—and who isn’t?—then just like death and taxes, it’s inevitable that you’ll be working with IT.

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Topics: Knowledge Management, Library Management, Collections Management Software, Strategy

KM Gamification—Holy Grail or Child's Play?

3 minute read
Posted by Phil Green on 7/29/2016

This month I co-hosted a webinar on gamification with KM expert Stan Garfield. In this post I’ll share a few key takeaways that jumped out at me during the session.

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Topics: Knowledge Management, User Engagement

The Future of Museums – Getting to Awe

1 minute read
Posted by Phil Green on 7/12/2016

I love the creativity now enhancing museums’ physical space. It gives me huge comfort to know that museums are on the forefront of creating experiences designed to inspire awe and wonder. A favorite of mine is the “Levitated Mass” at the Los Angeles County Museum of Art.

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Topics: Museums

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