Stan Garfield

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Three Keys to KM leadership

2 minute read
Posted by Stan Garfield on 8/9/2018

During my career as a KM practitioner, I have both observed and developed proven practices for leading successful knowledge management programs. They’re included in my latest book on promoting knowledge management initiatives within the corporate world. Please read on for my thoughts on the essentials of KM leadership.

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Topics: Knowledge Management, KM, Professional Development

How to Sell KM to Leaders–Part Three

2 minute read
Posted by Stan Garfield on 8/2/2018

The single most important “KM sale” you can make is to your senior leaders. In my first two posts on this topic, I asserted that in my experience, if you get them on board, everything else will be much easier. If you can’t: try, try, and try again. Valuable tools for getting leadership sponsorship and support include telling stories, making the business case, and selling the benefits. Please read on to learn about selling the benefits, drawn from my new book Proven Practices for Promoting Knowledge Management.

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Topics: KM, Knowledge Management, Professional Development

How to Sell KM to Leaders – Part Two

3 minute read
Posted by Stan Garfield on 7/26/2018

The single most important “KM sale” you can make is to your senior leaders. As mentioned in my previous post on this topic, if you get them on board, everything else will be much easier. If you can’t, you must keep trying until you do. To get their sponsorship and support, tell stories, make the business case, and sell the benefits. Please read on to learn about making the business case, drawn from my new book Proven Practices for Promoting Knowledge Management.

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Topics: KM, Knowledge Management, Professional Development

How to Sell KM to Leaders – Part One

2 minute read
Posted by Stan Garfield on 7/19/2018

The single most important “KM sale” you can make is to your senior leaders. If you get them on board, everything else will be much easier. If you can’t, you need to keep trying until you do. To get their sponsorship and support, tell stories, make the business case, and sell the benefits. Please read on to learn about effective storytelling, drawn from my new book Proven Practices for Promoting Knowledge Management.

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Topics: KM, Knowledge Management, Professional Development

13 KM Insights for Successful Knowledge Managers

2 minute read
Posted by Stan Garfield on 7/12/2018

In my latest book, Proven Practices for Promoting a Knowledge Management Program, I share a number of keys to success (Chapter 12) for KM practitioners implementing knowledge management initiatives within the corporate world.

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Topics: KM, Knowledge Management Software, Professional Development

Part Two: Knowledge Management Networking Secrets

2 minute read
Posted by Stan Garfield on 7/5/2018

You don’t have to go it alone to sell KM inside your organization. There are many avenues available that let you take advantage of outside help when you’ve run out of ideas (or steam!) and need to regroup or re-energize. These include joining and participating in KM communities, using industry analyst reports, and interviewing your peers in other organizations.

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Topics: Knowledge Management, KM Software, Professional Development

Part One: Knowledge Management Networking Secrets

2 minute read
Posted by Stan Garfield on 6/21/2018

You don’t have to go it alone to sell KM inside your organization. Take advantage of outside help by scheduling visits with others who are doing KM well, joining and participating in KM communities, using industry analyst reports, or retaining an outside consultant.

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Topics: Knowledge Management, KM, Professional Development

How to Develop a KM Training Plan

2 minute read
Posted by Stan Garfield on 6/14/2018

Education is required when introducing a new KM initiative, during roll out across your organization, and as a key part of ongoing implementation. You must continue to offer training in a variety of ways; once is never sufficient. Please read on to learn the elements of a knowledge management training program, drawn from my new book, Proven Practices for Promoting Knowledge Management.

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Topics: Knowledge Management, KM, Training, Customer Engagement

10 Principles for Successful KM Communities

1 minute read
Posted by Stan Garfield on 5/17/2018

In my current book on promoting knowledge management initiatives within the corporate world, I offer a collection of practical tips and techniques that can help your KM program thrive. High performing communities are essential to KM success. I have developed 10 principles for KM practitioners to keep in mind as they build and participate in communities.

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Topics: Knowledge Management, Knowledge Management Software, Strategy

How are Your Organization's Technology Apps Reviewed and Approved?

4 minute read
Posted by Stan Garfield on 4/26/2018

In my current book on promoting knowledge management initiatives within the corporate world, I warn against focusing too much on technology, which is a very common problem. But you will ultimately need to use technology for your KM program, so it’s important to understand it and use it in the optimal way. A critical component of successful technology procurement and rollout is a thorough understanding of how technology products are reviewed and approved.

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Topics: Knowledge Management, KM, Technology, Knowledge Management Systems

Knowledge Management for Success: Reuse Proven Practices

2 minute read
Posted by Stan Garfield on 4/19/2018

As part of the research for my current book, Proven Practices for Promoting a Knowledge Management Program, I interviewed widely recognized KM leaders to get their take on the secrets to successful KM strategy development and implementation. One of these leaders is with Microsoft.

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Topics: Knowledge Management, KM, Professional Development, Marketing

KM Programs: Implement, Improve, and Iterate

2 minute read
Posted by Stan Garfield on 3/29/2018

Knowledge management programs can use a wide variety of people, process, and technology components. It’s important for KM program leaders to gain direct experience with as many of these components as possible, to evaluate their possible application, and to lead the way in implementing new ones to fill current and future needs.

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Topics: KM, Knowledge Management, Strategy

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