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Serendipity—Enabling “Happy Accidents” is both Art and Science

Posted by Lucidea on 2/3/2017

As the writer Horace Walpole observed of the Three Princes of Serendip, “they were always making discoveries, by accidents and sagacity, of things which they were not in quest of…” and these discoveries actually saved their lives. Users of your ILS/KM solution may find it to be a lifesaver—if it enables true discovery; that is, if it enables finding, not just searching.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems