Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert, author and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Euan shared valuable insights on how information experts play a social media curator role that helps us “see the wood for the trees.”

I talk to lots of information professionals about IT. Some have great relationships with IT, others not so great. But if you’re leveraging technology to build and maintain your collection and information/knowledge systems—and who isn’t?—then just like death and taxes, it’s inevitable that you’ll be working with IT.

The art and science of UX, or user experience, is becoming a topic that lots of people are talking about—but most of us don’t know the details, how UX can help, where to use it, and what it really is, specifically when we talk about using it to design the library or knowledge portal for an information intensive organization.

Is Artificial Intelligence (AI) a threat to your career? Yes. But read on.

AI is likely to have an increasingly significant impact on the knowledge management profession over time. But with the right strategy, you can be assured of remaining employed in your chosen field.

This month I co-hosted a webinar on gamification with KM expert Stan Garfield. In this post I’ll share a few key takeaways that jumped out at me during the session.

The great thing about using your Collections Management System (CMS) to increase audience awareness and drive museum traffic is that it’s easy to do and you don’t have to buy anything. What could be better than that?

Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Lucidea’s COO Phil Green discussed with Euan the imperative for librarians and other knowledge professionals to participate in enterprise social networks.

All our software is developed on a platform we call LucideaCore, with the key advantage that enhancements made for one Lucidea product can be easily leveraged with others, keeping costs down and speeding deployment. We recently launched a project to make our software more accessible to people with disabilities. By virtue of our platform-based approach to developing KM solutions, related new capabilities will soon be incorporated into all LucideaCore products.

In a June 2016 article titled The Evolution of Social Technologies, McKinsey & Company reported that the use of social technologies has evolved to include their use as tools for developing Organizational Strategy. Knowledge management (KM) professionals and librarians need to recognize this represents an opportunity for them to contribute to organizational success at the highest level.

I love the creativity now enhancing museums’ physical space. It gives me huge comfort to know that museums are on the forefront of creating experiences designed to inspire awe and wonder. A favorite of mine is the “Levitated Mass” at the Los Angeles County Museum of Art.

Earlier this year, we presented a “KM Conversation” with well-known enterprise social network expert and consultant Euan Semple. During our session “The New Knowledge Ecosystem: Content and Connection,” Lucidea’s COO Phil Green engaged Euan in a discussion of how social sharing and the wisdom of the crowd enable meaningful and necessary participation in professional digital networks.

Every job has its pluses and minuses. Consider dentists: great work environment, good pay and definitely needed. However, does anyone really appreciate their dentist? Same deal for doctors—and KM professionals. How does one stay excited about one’s career?

Pilots can’t fly their planes unless they have instruments that tell them what the plane is doing at all times, and where it’s heading. KM professionals need instruments too, in order to assess whether the products and services they are providing are valued, and to understand what additional products and services might be needed.

Most of us don’t buy software very often. In fact, unless you are a senior Information Technology Manager, you may do so only a couple of times in your career. The most common software selection problems are easily avoided with a little advance planning.

Can disappearing texts, images and videos increase the visibility of your museum? As strange as it sounds, the answer is “yes.” Trying to attract potential visitors? Reach them via smartphone—with mobile video. If you want to create the ultimate museum experience sample, virtual reality can take your advertising to another dimension.

(Originally Published December 18, 2015)

One of the biggest challenges for museums is getting control of huge cataloging backlogs. It’s a sad thing that wonderful and unique objects and artifacts are hidden from the public gaze because of resource constraints. Leveraging qualified digital citizens may provide a solution.

Special librarians are continually asked to do more, even in the face of diminishing resources. Many special librarians are all too aware of this, and hearing about effective ways to thrive nonetheless is one of the reasons that information professionals attend the SLA annual conference.

Social media platforms offer a game-changing opportunity for museums to broaden their reach and connect interesting and inspiring collections with potential visitors and donors. With social media, word of mouth spreads at the speed of light, effectively crowd-sourcing museum marketing.