Is your ILS or KM Platform Multi-Faceted?

Posted by Phil Green on 5/25/2017

I was speaking with a client about faceted search. (For more information on that subject see my blog post “A Firm Foundation for Faceted Search”). We discussed the need for well-organized and well-structured data to support useful faceted searching. The client challenged that need, and stated she had read and been told that some forms of guided navigation require no data preparation—and will work with completely unstructured data. In this post I’ll compare and contrast two approaches to searching.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems, Integrated Library Systems

Develop a Tailored KM Strategy with Proven Knowledge Management Components

Posted by Stan Garfield on 5/18/2017

In my upcoming book on promoting knowledge management initiatives within the corporate world, I share a number of useful KM components that can be mixed and matched to suit an organization’s specific needs. Please read on for a sneak preview.

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Topics: Knowledge Management, Knowledge Management Systems, KM Strategy

Part Three: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/16/2017

As discussed in my last post, special libraries now exist in a highly competitive information marketplace, where business users of content have lots of options. Michael Porter—in his seminal book Competitive Strategy—stated that in a competitive marketplace there are three strategies that make sense: cost leadership, differentiation, and focus. What does this imply for special library strategies?

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

How to be a Great KM Communicator

Posted by Stan Garfield on 5/12/2017

In my upcoming book on promoting knowledge management initiatives within the corporate world, I include a chapter on communication. Timely communication is critical to successfully introducing a new KM initiative and keeping the organization informed of implementation progress.

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Topics: Knowledge Management, Knowledge Management Systems, How to

Part Two: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/10/2017

In my last post, I wrote about how I learned a difficult lesson: hard work and quality output must be in service of a solid business strategy if individuals, roles and departments are to thrive. As you know, keeping your special library vibrant and sustainable requires adaptation and lots of hard work. In addition, are you thinking strategically about how to make your library the best that it can be? Please read on for some ideas.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Part One: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/5/2017

My first job was at Data Resources Inc. (DRI) working as a consultant with a large Fortune 25 conglomerate. My role was to provide industry information and sales forecasting via timesharing to its various business units by building a model that the customer would run (ideally) for years to come. Whenever the customer ran the model, DRI generated revenue. Sounds great, right? But I learned a difficult lesson about how things really work.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Proven Knowledge Management Methodologies—Arrows in the KM Quiver

Posted by Lucidea on 5/3/2017

In his upcoming book on promoting KM initiatives within the corporate world, author and KM expert Stan Garfield shares a number of useful KM methodologies that enable colleagues to take advantage of proven practices and see the value of knowledge management to the organization. Read on for a sneak preview.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems

Robust KM is all about Supplements!

Posted by Sarah Nichols on 4/28/2017

In a recent article, Knowledge Management in the Age of Social Media, author Robin Singh suggests that social media presents serious challenges to the traditional "knowledge base," and asks whether it can transform knowledge management. Please read on for some additional thoughts on social knowledge exchange as a supplement to classic KM.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

10 Questions Your KM System Should Help Answer

Posted by Lucidea on 4/19/2017

If you are planning to buy a KM system, or want to migrate/upgrade, you need to think about your organization’s needs both strategically and tactically in order to select the right platform. Here are 10 questions to ask yourself that will help.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto

When is a KM Tool not a Tool?

Posted by Sarah Nichols on 4/5/2017

In Neil Olonoff’s excellent post “Knowledge Management Tools That Aren’t Tools,” he takes us back to the basic purpose and definition of a tool: something that is supposed to make work easier. It’s easy to agree with that, yet there are so many KM “tools” that only complicate matters, and make work harder. And there in a nutshell is the biggest barrier to user adoption.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto

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