Part One: Special Libraries’ Evolving Role—Continued Success Requires a Business Strategy

Posted by Phil Green on 5/5/2017

My first job was at Data Resources Inc. (DRI) working as a consultant with a large Fortune 25 conglomerate. My role was to provide industry information and sales forecasting via timesharing to its various business units by building a model that the customer would run (ideally) for years to come. Whenever the customer ran the model, DRI generated revenue. Sounds great, right? But I learned a difficult lesson about how things really work.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems

Proven Knowledge Management Methodologies—Arrows in the KM Quiver

Posted by Lucidea on 5/3/2017

In his upcoming book on promoting KM initiatives within the corporate world, author and KM expert Stan Garfield shares a number of useful KM methodologies that enable colleagues to take advantage of proven practices and see the value of knowledge management to the organization. Read on for a sneak preview.

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Topics: Library Management, Knowledge Management, Knowledge Management Systems

Robust KM is all about Supplements!

Posted by Sarah Nichols on 4/28/2017

In a recent article, Knowledge Management in the Age of Social Media, author Robin Singh suggests that social media presents serious challenges to the traditional "knowledge base," and asks whether it can transform knowledge management. Please read on for some additional thoughts on social knowledge exchange as a supplement to classic KM.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

10 Questions Your KM System Should Help Answer

Posted by Lucidea on 4/19/2017

If you are planning to buy a KM system, or want to migrate/upgrade, you need to think about your organization’s needs both strategically and tactically in order to select the right platform. Here are 10 questions to ask yourself that will help.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto

When is a KM Tool not a Tool?

Posted by Sarah Nichols on 4/5/2017

In Neil Olonoff’s excellent post “Knowledge Management Tools That Aren’t Tools,” he takes us back to the basic purpose and definition of a tool: something that is supposed to make work easier. It’s easy to agree with that, yet there are so many KM “tools” that only complicate matters, and make work harder. And there in a nutshell is the biggest barrier to user adoption.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto

What Does Successful Knowledge Management Look Like? 11 Key Attributes

Posted by Lucidea on 3/29/2017

In his upcoming book on proven practices for promoting KM initiatives within the corporate world, author and KM expert Stan Garfield shares 11 attributes of a successful knowledge ecosystem drawn from one of his clients, a large multinational technology company.

Although these attributes are drawn from a technology company, they are relevant to organizations of all types and sizes. This is what success looks like.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

Presto Connects Transportation Scientists and the Public with Lifesaving Research

Posted by Lucidea on 3/22/2017

The Center for Transportation Research (CTR) is a multidisciplinary and multimodal research institute at the University of Texas at Austin. It is recognized as one of the leading university-based transportation research centers in the world, working to promote cutting-edge developments in transportation science and technology that ultimately save lives. It’s imperative that this research be broadly shared.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems

Do You Deliver Content via Your Organization’s Website? Upward Mobility is Key!

Posted by Ron Aspe, CEO on 3/17/2017

As part of its new mobile-first strategy, Google will give preferential search rankings to mobile-friendly sites (sites optimized for mobile devices). This change will have a significant impact on search results. Librarians and knowledge managers who make content available to the public, external researchers, funders, et al., through an organizational website must take this into consideration.

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Topics: Library Management, Knowledge Management, Solo Librarianship, SydneyEnterprise, Inmagic Presto, Knowledge Management Systems, Integrated Library Systems, GeniePlus

Knowledge Management—as Easy as Falling off a Bike?

Posted by Phil Green on 3/8/2017

How many collaborators does it take to change a light bulb?

I was just visiting with a client and we had a long discussion about the benefits of collaboration in KM.

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Topics: Knowledge Management, Knowledge Management Systems

The Librarian’s Secret Weapon

Posted by Sarah Nichols on 2/8/2017

I’m reading a wonderful book at the moment, called “The Little Paris Bookshop,” by Nina George. In it, one of the characters says, “The others all left with the riddle unsolved; none of them asked the right questions. Asking questions is an art.” In my experience, that is very true …and the ability to practice that art in support of a patron’s or user’s needs is a librarian’s secret weapon.

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Topics: Library Management, Knowledge Management, SydneyEnterprise, Small Library Management, Knowledge Management Systems, Integrated Library Systems

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