The single most important “KM sale” you can make is to your senior leaders. If you get them on board, everything else will be much easier. If you can’t, you need to keep trying until you do. To get their sponsorship and support, tell stories, make the business case, and sell the benefits. Please read on to learn about effective storytelling, drawn from my new book Proven Practices for Promoting a Knowledge Management Program.
In a recent article, Knowledge Management in the Age of Social Media, author Robin Singh suggests that social media presents serious challenges to the traditional "knowledge base," and asks whether it can transform knowledge management. Please read on for some additional thoughts on social knowledge exchange as a supplement to classic KM.
The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple—yet many organizations overlook it.
Open source software (OSS) is the technology world’s response to consumers who are price sensitive, but as with many things, it’s important to do your homework before making a commitment. Read on for some thought provoking suggestions on how to evaluate the best ILS or KM software for your organization. Maybe it’s open source, maybe it isn’t.
Topics: Tips+Tricks, Library Management, Collections Management, Knowledge Management, Archives Collection Management Software, Knowledge Management Systems, Collections Management Software, Integrated Library Systems
I am often asked “What do I tell IT when they want to replace an existing Lucidea solution with one they promise to build in SharePoint?” Well, there are many advantages with our Lucidea solutions, but here I’d like to share one simple but very powerful differentiator: date handling and date searching. Once you’ve read this, you’ll have a thought-provoking response for IT!
Topics: Library Management, Knowledge Management, Information Management, SydneyEnterprise, Inmagic Presto, Small Library Management, Knowledge Management Systems, Integrated Library Systems, Argus Museum Collections Management System, Presto, GeniePlus
In my upcoming book on promoting knowledge management initiatives within the corporate world, I warn against focusing too much on technology, which is a very common problem. But you will ultimately need to use technology for your KM program, so it’s important to understand it and use it in the optimal way. A critical component of successful technology procurement and rollout is a thorough understanding of how technology products are reviewed and approved.
Pilots can’t fly unless they have instruments that tell them what the plane is doing at all times, and where it’s heading. KM professionals need instruments too, in order to assess whether the products and services they are providing are valued, and to understand what additional products and services might be needed.
In my upcoming book on promoting knowledge management initiatives within the corporate world, I share what I’ve learned about building lively, enduring communities for KM stakeholders, practitioners, and end users of organizational knowledge. Here’s an excerpt to (hopefully) pique your interest.
In my upcoming book on promoting knowledge management initiatives within the corporate world, I share a number of tips on how to identify organizational barriers to knowledge sharing, and how to overcome them as you build the necessary culture for KM to thrive.
American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS) volunteer surgeons operate on thousands of patients worldwide, and they and their teams use Inmagic Presto and DB/TextWorks in very innovative ways to document patient data and outcomes. Read on to learn more about the FACE TO FACE database.