Find a Killer KM App

3 minute read
Posted by Stan Garfield on 1/11/2018

Too much focus on technology when implementing a KM program is a common problem. But you will still need to use software applications, so it’s important to understand them and leverage them in an optimal way. Suggestions for doing so include finding a “killer KM app”. Please read on for my thoughts on this topic, drawn from my new book, Proven Practices for Promoting Knowledge Management.

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Topics: Knowledge Management, Customer Engagement, Marketing, Training, KM

Innovation: No Excuses

6 minute read
Posted by Stephen Abram on 1/9/2018

I have been asked to speak on innovation many times. I've also led the innovation teams at a few major library corporations, which is fun, frustrating and rewarding. I've thought about the topic a lot and I've come to a couple of conclusions which I'll share here.

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Topics: Library Professional Development, Innovation

5 Ways You Can Get the Most from a Software Demo

2 minute read
Posted by Ron Aspe, CEO on 1/4/2018

We’ve all suffered through slick, packaged PowerPoint presentations that offer few glimpses of the actual software product. Seldom do we really get to see what we’re interested in. Here is a fool proof strategy to get potential vendors to actually show you how their products can help you achieve your goals.

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Topics: Library Management, ILS, Library Software, Library Automation Software

Blogging as a Special Librarian

6 minute read
Posted by Stephen Abram on 1/2/2018

Are you a blogging newbie? I doubt that! Been blogging for a while and now you’re feeling stuck? Has the dreaded writer’s block virus hit you? Feeling uninspired, all out of ideas, or not feeling very creative? Simply don’t know how to blog in your sector? Fear not; blogs still have some life in them!

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Topics: Library Marketing, User Engagement

Law Firm KM Landscape: Solutions to Common Challenges

1 minute read
Posted by Lucidea on 12/28/2017

Midsized law firms face unique challenges when it comes to knowledge management. Just as large multinational firms must, they need to provide a solid knowledge management foundation, to protect and leverage the firm’s knowledge assets, and utilize the best technology for the firm’s KM requirements—but unlike their larger brethren, midsized firms are often resource constrained. What does KM success look like for these firms, and how can you get there too?

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Topics: LawPort, Legal Portal Software, Legal Intranet Software, Law Firm Intranet Software, Law Firm Knowledge Management

Solo Librarians and Peer Mentoring

1 minute read
Posted by Larry Cooperman on 12/26/2017

One of the many positive aspects of solo librarianship is the diversity of the practitioners. Among them are law librarians, medical librarians, corporate/special librarians and archivists, to name just a few. This diversity helps solo librarians to better help one another, solving common problems and sharing/implementing best practices.

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Topics: Library Management, Professional Development, Small Library Management

Platform vs. Application—the KM Conundrum

2 minute read
Posted by Ron Aspe, CEO on 12/21/2017

The biggest mistake people make when selecting a KM system is to choose a platform instead of an application. The business case is dazzlingly simple—yet many organizations overlook it.

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Topics: Knowledge Management, Inmagic Presto, KM Software

Elevator Speeches: No Magic Beans

4 minute read
Posted by Stephen Abram on 12/19/2017

Over the past few years we have heard a lot about the special role of elevator speeches—those sound bites you practice in case you have the ear of a key decision maker or influencer in your organization for a few floors. I love this tactic, but let’s remember that it’s just a micro-skill and we can’t leave our communication strategies up to chance encounters. Let’s learn how to make our own magical moments.

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Topics: Library Management, Library Marketing, Library Strategy

Social KM is Better KM

2 minute read
Posted by Lucidea on 12/14/2017

It may come as a surprise that knowledge management isn’t simply about paper and electronic resources. Today's KM systems also capture the information in people's heads: the tacit knowledge, that when added to explicit knowledge completes the picture. The art and science of KM involves synthesizing the two for maximum impact. Please read on for some tips on how to make it work.

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Topics: Knowledge Management, Inmagic Presto, Knowledge Management Systems, Presto, KM Software, Social Library

Museums and Millennials – The Art of Engagement

2 minute read
Posted by Ron Aspe, CEO on 12/12/2017

In his Adweek article, Millennials are Discovering Art by Ditching Museums for Instagram and Pinterest, Robert Klara asserts that “social media has nudged museums aside as the primary venue by which American consumers discover works of art.” Don’t let your museum be nudged aside!

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Topics: Museums, Social Media, Collections Management Software, Museum Software

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